Privacy Policy

This Privacy Policy explains how Arete ("we", "us", "our") collects, uses, and protects information when you use our website, mobile application, and related services (the "Service"). By using the Service, you agree to the practices described in this policy.

Information We Collect

We collect the following categories of information:

• Account information: name, email address, phone number, and authentication identifiers when you sign up or join the waitlist.
• User content: messages, voice recordings, transcripts, goals, and other inputs you provide to the Service.
• Usage data: device information, IP address, app interactions, and diagnostic logs.
• Third-party sign-in data: if you sign in with Google or another provider, we receive the basic profile fields you authorize (such as email and name).

How We Use Information

We use information to:

• Provide, operate, and improve the Service.
• Personalize coaching, reminders, and AI-generated responses for you.
• Communicate with you about your account or product updates.
• Maintain security, prevent abuse, and comply with the law.

How We Share Information

We do not sell your personal information. We share information only with:

• Service providers that host our infrastructure or process voice, text, and AI workloads on our behalf (e.g. cloud hosting, telephony, speech-to-text, large-language-model providers), under contracts that require them to protect your data.
• Authorities when required by law or to protect rights, safety, and the integrity of the Service.
• Successors in the event of a merger, acquisition, or asset sale, subject to this Privacy Policy.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

Your Choices

You may access, correct, or delete your information by contacting us. Depending on your jurisdiction, you may have additional rights under applicable law (such as GDPR or CCPA), including the right to object to or restrict certain processing.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. The "Effective" date above indicates the latest revision.

Contact

Questions about this Privacy Policy? Email hello@arete.app.